Greensboro Heating

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Testimonials For Pro Plumbing Heating & Air

Read client comments, reviews and testimonials from customers throughout Greensboro, Lexington and the surrounding areas in North Carolina that have chosen Pro Plumbing Heating & Air as their trusted Greensboro plumber and Greensboro air conditioning technicians.


"Great work, very professional and nice, but EXTREMELY EXPENSIVE."

- A Homeowner. Kernersville, NC | Rated 3 /3


"Great customer service, repaired water heater quickly. Informed me about all options and did not pressure me to buy a new water heater."

- Emily R. Greensboro, NC | Rated 3 /3


"Rapid, excellent service. A little pricey but thoroughly professional."

- Steele S. High Point, NC | Rated 3 /3


"The serviceman came out quickly and got the job done to my satisfaction at a reasonable price."

- David L. Winston Salem, NC | Rated 3 /3


"Looked on service magic and within a few min both Anita and Thad had called (on a Sunday). I decided to wait until Monday as it was not an extreme emergency. Johnny came out on Monday and did excellent work! He even found where the builder of my home didn't properly insulate some pipes (which explains why the water froze a couple years ago) and fixed with insulation we provided (I'm sure this saved us down the road a lot of problems/headaches). Considering all the work he did it was very quick! Gave us a correct quote before any work was done. I'll be keeping their # close by (even though I don't want any more problems) :) GREAT WORK!!!!"

- Katie P. High Point, NC | Rated 3 /3


"FAST response...we called late in the day and they showed up in less than an hour....completed work, were friendly and willing to share knowledge...answered any questions we had about what they were doing..."

-Donnie & Rebecca P. Kernersville, NC | Rated 3 /3


"Great service, Quick response and fixed immediately. However, more expensive than expected. A little pricey but good customer experience."

- Al R. Winston Salem, NC | Rated 3 /3


"They were very quick to respond. They communicated well about when they would be there. The technicians were friendly and respectful. They did a professional job and I am happy that I hired them."

- A. Homeowner Salisbury, NC | Rated 3 /3


"Great customer service, professional & everything was handled in a timely manner. Would reccomend & use their services again."

- A. Homeowner Clemmons, NC | Rated 3 /3


"Was great. Replaced the drain from my kitchen sink to the sewer. replaced an old, rusty iron pipe in a dirty crawl space in about 2 hours, and was so quiet he didn't wake the babies."

- John H. Greensboro, NC | Rated 3 /3


"This service cost a little more than anticipated but was worth it. He checked water pressure and other things which resolved several problems at the house."

- Sue S. Clemmons, NC | Rated 3 /3


"They were quick to respond, communicated well, came on time and the service man was friendly and knowledgeable. Prices were extremely reasonable. We couldn't have been happier with this experience."

- Carol H. Climax, NC | Rated 3 /3


"Went just as it should....on time and in budget"

- Jason S. Lexington, NC | Rated 3 /3


"The were fast and reliable."

- Noel H. Winston Salem, NC | Rated 3 /3


"They were a little higher in the quotes, but their work was top notch, and they did not charge for the little extras that most plumbers would have. I went with them because they seemed to know more than the competing quotes, and the price difference seemed worth the added benefit. They are very fast (same day), friendly, and professional."

- Noel H. Winston Salem, NC | Rated 3 /3


"Selecting Pro Plumbing Heating & Air was an excellent choice. I am so pleased with the service that I would recommend them to anyone that would ask. My experience has been just wonderful. I changed out a gas hot water heater that was leaking and for personal reasons had an electric one put in. Pro Plumbing got the proper permits and inspections for me and at my request put me in touch with an electrical company who also did a wonderful job."

- Maggie M. Winston Salem, NC | Rated 3 /3


"Very knowledgable and polite. Will definitely call them again."

- Tanya B. Greensboro, NC | Rated 3 /3


"Johnny did a great job. They really do go the extra mile in customer service. I would recommend highly."

- A Homeowner. High Point, NC | Rated 3 /3


"We were very pleased with the work as they came on time and did professional quality in a prompt fashion."

- Eric J. Winston Salem, NC | Rated 3 /3


"Johnny Young came in to fix my water heater that had clogged pipes. A previous plumber told me the entire thing needed to be torn out in order to replace it so I might as well go ahead and replace the water heater as well. Johnny looked at it and said he could easily replace the pipes and put in a better carbon-buildup resistant part to help prevent this from happening again. It wound up costing me about $800 less than what the other plumber suggested. Work was done in two hours and the cost was extremely reasonable."

- Paul S. Mocksville, NC | Rated 3 /3


"The service professional was great! He was on time and provided great customer service and excellent work. I would hire him again if needed."

- Tim J. Winston Salem, NC | Rated 3 /3


Review by Beverly R. in Cleveland, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"Very nice company, will hire again in the future."


Review by Angela W. in Winston Salem, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"Great fella to work with, went above and beyond. Gave us some instruction on how to handle somethings ourselves and worked within our budget."


Review by Sarah V. in Greensboro, NC
Project: Clear a Clogged or Slow Drain
"Clearly, a professional who not only arrived early, but came on a holiday. Cleared toilet drain clog and gave suggestions about further ways to use the dual-flush toilet, iNC
luding a self-cleaning bidet. I appreciated his help."


Review by Douglas V. in High Point, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"He gave me several options for repair ......"


Review by a homeowner in Greensboro, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"He was professional on time and did a great job"


Review by Ronnie C. in High Point, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"He was a very knowable plumber and a super Young man!!!"


Review by Ann W. in Greensboro, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"Pro Plumbing called me this morning to see if I still needed service, The representative was very friendly, down to earth, and explained the company and their processes very well. It was no problem for the company to schedule an appointment according to my schedule today. Travis the plumber came out assessed the situation, gave me an estimate and started working today. Travis was extremely knowledgeable, professional, and personable. I will definitely hire Pro Plumbing again."


Review by Doug E. in Advance, NC
Project: Repair or Install Gas Piping
"They responded quickly and worked a very difficult problem until a solution was found and repair made."


Review by Sandy W. in Winston Salem, NC
Project: Repair or Service a Water Heater
"Repairman was very personable, and professional."


Review by W S. in Greensboro, NC
Project: Install a Tankless Water Heater System
"Went with a standard gas water heater. These were very professional people."


Review by a homeowner in Asheboro, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"Real quick and easy"


Review by Tracey D. in Greensboro, NC
Project: Install, Replace or Repair a Main Sewer Pipe
"Rob and crew performed the repair to both the main sewer line as well as repairs to the water line. The work was difficult and included work around and removal of a huge pine tree root ball and lots of mud! The work was professional and efficient; Rob stayed late to make sure all systems ran correctly and without failure. I would strongly recommend this company to anyone."


Review by Garry F. in Winston Salem, NC
Project: Clear a Clogged or Slow Drain
"James was very friendly and efficient and explained everything that he was doing. He also provided different cost estimates on the various repair options."


Review by Lucy C. in Winston Salem, NC
Project: Install a Tankless Water Heater System
"James and Brad performed the installation of a tankless water heater and a water filtration system. James was in charge and he interfaced with the city inspector. James was very professional, knowledgeable and he provided excellent customer service."


Review by Charlotte P. in Greensboro, NC
Project: Camera Locate Breakage for a Plumbing System
"I had a very difficult job that involved digging up clean outs and putting in a new water line. The men were professional, polite, and took extra care to explain the process and to follow up. Highly recommended."


Review by Kelly H. in Salisbury, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"They arrived on time and did the fix very efficiently!"


Review by a homeowner in Winston Salem, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"We had a leak in an upstair bathroom. The plumber was very friendly and efficient as he had all the parts on his truck except one unusual part. He isolated the broken valve and allowed us use our water."


Review by Kat K. in Winston Salem, NC
Project: Install, Replace or Repair a Main Water Pipe
"I had no water at 6pm on a Friday night. They were there in 30 minutes and worked in the dark until the job was done! Very professional and gave us several options. Also willing and able to fix another unrelated problem (that wasn't minor) while here! Freezing cold, dark, and wet... Didn't affect the quality of work at all! Absolutely wonderful from my first call to them! I'm loyal to them now!"


Review by Richard H. in Clemmons, NC
Project: Install, Replace or Repair a Main Water Pipe
"Everything about this service was excellent. From the quote through the work, they were prompt, courteous, professional, efficient and exceptional.


Review by Mark B. in High Point, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"The only problem is that i can not give them a rate higher than five. Great service. Walked us through the entire process offering us options along the way. Johnny was polite and professional. Came on time for a very reasonable price. Fantastic."


Review by Otis & Lovetta D. in Greensboro, NC
Project: Install, Repair or Replace Plumbing or Fixtures
"Very, very professional and the price was also reasonable for the work they performed. I will definitely recommend and will use their service in the future in needed. Thank you for a job well done!"


Review by Maureen G. in Salisbury, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Not only were they fast in their response to my inquiry, but the job was done, and done well the following day. I was very impressed and will certainly recommend them to any who ask. When they came to the house they were very professional and very pleasant. All in all it was one of the best experiences I have had with a contractor in many years."


Review by Tom S. in Greensboro, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Thoroughly professional. Came at a moment's notice. I'd use them again."


Review by Maia L. in Winston-Salem, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Excellent. Came on the same day service was requested and had it fixed the same day! "


Review by Terry B. in Salisbury, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Neat,clean and professional. I would use them again."


Review by Carole B. in Salisbury, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"I must say that this was the best experience I have had with a service company provider. I was amazed that minutes after talking with Fred from Service Magic I was contacted by Pro Plumbing Heating & Air . I stated my problem to them and they were here within hours. They arrived when promised which amazed me. The service tech was clean, courteous and friendly. Completed job in a timely manner, cleaned up the work area and offered to do a free whole house plumbing inspection. I had another minor problem fixed for very reasonable fee. I would definitely recommend this company. You will not regret it."


Review by Scot B. in Winston-Salem, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"They tracked down a very hard to find part for my shower assembly and actually saved me about $200! I had been given an estimate by a different plumber that sounded too expensive. They told me the price after looking at the shower and although it took 2 days to get the part, he called and installed it immediately--Highly recommended!!"


Review by Customer Winston-Salem, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Prompt, courteous, professional. Provided suggestions and solutions. Work completed in a timely manner."


Review by Marilyn K. in Kernersville, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Thad and Scotty did a very professional job for me, and they were friendly and polite. They had a very fast response time, and came to rebuild my toilet on the afternoon of the day I called. While here, Thad did a check of all my other plumbing items and saved me a future maintenance call by replacing my washing machine hoses, and adding a safety feature to my water heater which had never been installed. Scotty even found a knob on their truck to replace the water valve for the toilet which was terribly worn. And they tightened a wobbly toilet seat! Those two things were very thoughtful and nice. I absolutely recommend Pro Plumbing!"


Review by John B. in Greensboro, NC
Project: Drain Clog or Blockage - Clear

"Thad did a fine job and was very courteous and friendly. I will recommend him to friends in the future. John "


Review by David H. in Rockwell, NC
Project: Drain Clog or Blockage - Clear

"Provided expert advice on how to get my problem fixed and though my problem wasn't in his area of expertise offered to come out and insure I would get the right contractor. Gave the highest rating even though he did now physical work because he went out of his way to help me make the right choice in getting my problem corrected. To me, that's a testament of the quality of work he does."


Review by Customer in High Point, NC
Project: Drain Clog or Blockage - Clear

"Our plumbing situation was a disaster. But thanks to Pro Plumbing Heating & Air, our system is running smoothly. When it seemed that no other company wanted to fix the problem, Pro Plumbing was there and worked long hours and did a tremendous job."


Review by Customer in Winston-Salem, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Very pleasant experience. professional and fair. Good work and follow up. Highly recommend."


Review by Customer in Greensboro, SC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"Five minutes after I posted my request on the website, they called me! The next day they came to my house, gave me a good estimate, and repaired the problems. They also checked the other plumbing in the house at no charge, and installed a more convenient cut-off valve (not something I'd originally asked for). They worked in a team of two and had most of the parts ready to hand on their truck. Although the first item seemed expensive, they explained that that first one "paid for the trip," and encouraged me to get as much done on one trip as possible. The other charges were reasonable or low, and overall I was very pleased with the value."


Review by Customer in High Point, NC
Project: Faucets, Fixtures and Pipes - Repair or Replace

"I was very pleased with the service and the work. They stayed late to get all the work done and inspected the house to make certain everything was in order. Thank you."


Review by Customer in Greensboro, SC

"I was just looking for an estimate to have hot water pumped to my kitchen sink on a continuous basis. Thad from Pro Plumbing came in and gave me an absolute firm price for doing the job. He was even prepared with the parts already on the truck. The price was less than my builder had quoted and was exactly the amount that I wrote on the check. Thad was very professional and extremely knowledgeable. My job is already completed! I will definitely use them again. Thanks Thad."


Review by Customer in Greensboro, SC

"He was very knowledgable, honest and friendly. He saved us a lot of money by being honest about the replacement of pipes. We will definitely call him again."


Review by Customer in Greensboro, SC

"Each person from Pro Plumbing was excellent to deal with (Thad, Anita and Johnny. They were prompt in returning our calls, helpful and knowledgeable when scheduling and on time. The work was professional and neat. We would recommend them to anyone seeking great plumbing service."


Review by Customer in Greensboro, SC

"When I e-mailed my "plumbing problem" to Servicemagic, within 5 minutes I received a phone call from Pro Plumbing Heating & Air. They were courteous and set up an appointment to come out that afternoon. Thad Hedrick, with Pro Plumbing Heating & Air, came out to fix the issues with my upstairs toilet. He was professional and friendly. He replaced the toilet quickly and it's worked perfectly ever since. I would definitely recommend them to my friends and family."


Review by Kelly H. in Salisbury, NC

"They arrived on time and did the fix very efficiently!"



Review by a homeowner in Winston Salem, NC

"We had a leak in an upstair bathroom. The plumber was very friendly and efficient as he had all the parts on his truck except one unusual part. He isolated the broken valve and allowed us use our water."



Review by James S. in Greensboro, NC

"I was very pleased with the professional attitude of the repairmen that came. They listened to what we needed and went to work. Once the problem was checked by them and a quote was given and okayed by us the work started. we will call again."


Review by Wanda R. in Lexington, NC

"The plumber was most courteous and informative about repairs that were needed and those that were recommended. He advised the problem I originally called about was not really a problem at all and easily fixed it by running the water a bit through an unused shower. He made recommendations for other repairs and quoted the price for each repair. I will definitely be calling them again should I need anything related to plumbing!"


Review by Martha B. in Kernersville, NC

"Very professional and thorough."


Review by Betty S. in Winston Salem, NC

"If I could I would take out a full page ad. Word of mouth, facebook, Google."


Review by a homeowner in Lexington, NC

"Personal, takes time to do the job right and ensures that the customer needs are met."


Review by a homeowner in Winston Salem, NC

"Good work, quick service, but high priced. But better to pay too much and get a good job than pay little and not get the job done to your satisfaction."


Review by David S. in Winston Salem, NC

"The svc tech was pleasant & knowledgable. He arrived on time and completed all work in a timely manner. Though the svc was a little pricey, the quality of work done was excellent."


Review by a homeowner in Greensboro, NC

"Plumber came with everything he could possibly need to do the job, was very competent and friendly. The only reason I didn't give all five stars is because it seemed very expensive. But he did a great job."


Review by Lutz S. in High Point, NC

"Pro Plumbing representatives were extremely courteous, knowledgeable and proficient in the completion of our plumbing project! I would not hesitate to recommend Pro Plumbing to our family and friends!!"


Review by David R. in Winston Salem, NC

"Tech was very nice and knowledgeable."


Review by Jesse A. in Greensboro, NC

"Faster than a speeding bullet! Plumber was on the scene within 1½ hours after emergency call for help. Everyone in this organization reflects the essence of their name, they are truly professionals at their business! I would absolutely use this service again and I would highly recommend them to my friends. I was very satisfied with the finished job! "


Review by Valerie C. in High Point, NC

"I had not complains. They arrived at designated time, finished job quickly and thoroughly . I would recommend their services to anyone."


Review by Steve M. in Winston Salem, NC

"All aspects of the project were done to my satisfaction by Pro Plumbing. Their service person, Thad, was knowledgeable, competent, professional and got the job done in a timely manner. I would use Pro plumbing again should a need arise in the future. "


Review by Gilbert H. in Walkertown, NC

"I was impressed with the Mechanics Professional conduct in all aspects of clearing my clogged sewer line...The information that I was provided was very informative and helpful...All my questions were answered in a way that I was able to understand...When the Mechanics left I felt that my money was well spent and that my problem was fixed to the highest possible level with regard to the age of my home...I would Highly recommend their services to anyone... "


Review by Susan D. in Clemmons, NC

"Great experience with this plumbiing company. Great cumtomer service and very iexpensive. Good work and good price. Wil call them again and wil pas the word. If anyone I know ness a pllumber I will let them know PPS!"


Review by Debra I. in Lexington, NC

"Did the job the same day they came to the house."


Review by Don M. in Winston Salem, NC

"Prompt service neat job."


Review by Dale C. in Greensboro, NC

"Arrived on time, had everything for the job already in the truck and work was done well."


Review by a homeowner in Greensboro, NC

"Fast response. Got work done promptly and resolved problem."


Review by Alan S. in Clemmons, NC

"Work looks great."


Review by a homeowner in Winston Salem, NC

"Someone was sent promptly to my house, and he stayed until my water service was working properly. He was upfront about the prices and options and very professional."


Review by Stephanie Y. in Winston Salem, NC

"They were wonderful fast courteous knowledgeable very happy will use them again."


Review by Madonna J. in Lexington, NC

"Great customer service, and the plumber was very knowledgeable."


Review by Roxanne M. in Salisbury, NC

"Top notch customer service, I will call them again. He understood my circumstances and was willing to work with me on payment options.. He would not leave until he found and fixed the problem. I was very impressed with this company."


Review by Dave C. in Winston Salem, NC

"Extremely professional and knowledgable. Clearly explained what they were doing. Courteous and thorough. Roughly double the price of comparables in the area for the same work and licensure. (I didnt know this at the time) Overall, could ask for better work, but you could certainly ask for better pricing."


Review by Al S. in Advance, NC

"VERY,VERY GOOD SERVICE"


Review by Nora L. in High Point, NC

"I am so grateful to Pro Plumbing. They immediately fixed my gas problem, and they also repaired several other issues during the same visit. In one visit I managed to have my gas fireplace working,the sub pump on line again and the kitchen lights repaired.This is a very efficient company with higher than average employees."


Review by a homeowner in Clemmons, NC

"Did a great job! Offered additional services."


Review by Rich A. in Greensboro, NC

"Showed up on time, had all needed parts, completed work promptly and left the area clean."


Review by Kevin M. in Jamestown, NC

"When I set up this project, I didn't realize the amount of work involved. Once over that shock, the job was completed. From start to finish this contractor is OUTSTANDING, especially Johnny, who completed the work. Top of the line!!!"


Review by Sherry R. in Greensboro, NC

"This professional was timely, professional, friendly, rates were good, and he was thorough. I would recommend this service to anyone for any plumbing needs."


Review by a homeowner in Greensboro, NC

"They contacted me immediately and had someone at my house the same day, but after a brand new water heater was installed, it sprang a bad leak less than a week later, and now my dining room floorboards are warped and stained. They sent someone out almost immediately to rectify the problem, but in my opinion, it shouldn't have happened in the first place."


Review by a homeowner in High Point, NC

"Disposal stopped working, Pro Plumbing was very prompt and professional, but expensive. The disposal wasn't working the next day and they came back and fixed it but didn't charge me. That's fair!"


Review by Timothy G. in Greensboro, NC

"Great Service. A little pricey, but you definitely get what you pay for! Service was fast, friendly and quality was excellent."


Review by a homeowner in Winston Salem, NC

"James was very prompt in his response to come to my house. He did an extremely thorough job and was very open about pricing. I would recommend this company to anyone."


Review by Emily R. in Greensboro, NC

"Great customer service, repaired water heater quickly. Informed me about all options and did not pressure me to buy a new water heater."


Review by Steele S. in High Point, NC

"Rapid, excellent service. A little pricey but thoroughly professional."


Review by David L. in Winston Salem, NC

"The serviceman came out quickly and got the job done to my satisfaction at a reasonable price."


Margie M. in Winston Salem, NC

"Selecting Pro Plumbing Heating & Air was an excellent choice. I am so pleased with the service that I would recommend them to anyone that would ask. My experience has been just wonderful. I changed out a gas hot water heater that was leaking and for personal reasons had an electric one put in. Pro Plumbing got the proper permits and inspections for me and at my request put me in touch with an electrical company who also did a wonderful job."


Review by Tanya B. in Greensboro, NC

"Very knowledgable and polite. Will definitely call them again."


Review by a homeowner in High Point, NC

"Johnny did a great job. They really do go the extra mile in customer service. I would recommend highly."


Review by Eric J. in Winston Salem, NC

"We were very pleased with the work as they came on time and did professional quality in a prompt fashion."


Review by Paul S. in Mocksville, NC

"Johnny Young came in to fix my water heater that had clogged pipes. A previous plumber told me the entire thing needed to be torn out in order to replace it so I might as well go ahead and replace the water heater as well. Johnny looked at it and said he could easily replace the pipes and put in a better carbon-buildup resistant part to help prevent this from happening again. It wound up costing me about $800 less than what the other plumber suggested. Work was done in two hours and the cost was extremely reasonable."


Review by Tim J. in Winston Salem, NC

"The service professional was great! He was on time and provided great customer service and excellent work. I would hire him again if needed."


Review by Rod M. in Salisbury, NC

"prompt, professional and very curteous and friendly."


Review by a homeowner in Greensboro, NC

"They were very friendly and fast to service my plumbing needs. They did have to come out again for the same problem in two days and now everything is working properly."


Review by Larry R. in Winston Salem, NC

"Came on time. Did an excellent job."


Review by a homeowner in Salisbury, NC

"I was just looking for an estimate to have hot water pumped to my kitchen sink on a continuous basis. Thad from Pro Plumbing came in and gave me an absolute firm price for doing the job. He was even prepared with the parts already on the truck. The price was less than my biulder had quoted and was exactly the amount that I wrote on the check. Thad was very professional and extremely knowledgeable. My job is already completed! I will definitely use them again. Thanks Thad."


Review by Ed M. in Lewisville, NC

"Wiork was Top Notch But Cost was seemingly Over the top Since I furnished 90% of the supplies and work was completed in approx Two Hours or slightly Over and I thought the cost would be the $19.95 Service call plus the "LABOR" and this would have the Plumber making way over One Hundred Dollars an hour. Which Is my only Complaint Seems the cost was excessive for the amount of time involved and I furnished the supplies Approx 90% at least Can you help me understand what the cost was for that was above the $19.95 Service call????? I realize Plumbers are not cheap, but, this seemed excessive. Can yiou help??? Plumber was very courteous."


Review by Carla N. in Greensboro, NC

"Courteous, prompt, & efficient, quality work!"


Review by Douglas B. in Greensboro, NC

"They miss charged me then later came back and asked me to pay what they missed. they did good work just the accounting lady needs some customer service training."


Review by Kat K. in Winston Salem, NC

"I had no water at 6pm on a Friday night. They were there in 30 minutes and worked in the dark until the job was done! Very professional and gave us several options. Also willing and able to fix another unrelated problem (that wasn't minor) while here! Freezing cold, dark, and wet... Didn't affect the quality of work at all! Absolutely wonderful from my first call to them! I'm loyal to them now!"


Review by Jonathan P. in Greensboro, NC

"Fast and pro service."


Review by Kathy P. in Greensboro, NC

"quick to respond, quick to fix problem.great customer service."


Review by Michael R. in Greensboro, NC

"Satisfied."


Review by Richard H. in Clemmons, NC

"Everything about this service was excellent. From the quote through the work, they were prompt, courteous, professional, efficient and exceptional."


Review by Rick M. in Jamestown, NC

"Great Job. No surprises."


Review by a homeowner in Asheboro, NC

"astronimical labor cost. I recieved an initial quote for the work proposed and was schocked by the price. I restated the work to be accomplished and told him I had about 500 -600 to spend for these minor repairs and installation. When the work was "completed" I was given a bill for !00% more than agreed. The work involved remove and replace one toilet, one vanity[previously asembled and working] , installation of one laundry sink and a repair kit for an existing kitchen faucet. The material cost for the vendor supplied parts and fittings was less than $100.00. Which means the labor cost was over $900. for about 5 hours work."


Review by Edward H. in Greensboro, NC

"Polite and friendly service man. Job well done to this point in time."


“Fast service. Good repair.”

- Charles K. Kernersville, NC | Rated 3 /3


“One thing I really appreciate is how fast they called me, and how quickly they came out and service the problems that we had, so I really appreciated that. It was a rental property, so I couldn't respond to all the questions, but I really appreciated them keep in contact with me and did a good job on taking care of this job in a timely manner. Thank you. ”

- a homeowner Winston Salem, NC | Rated 2.598 /3


“When I e-mailed my "plumbing problem" to Servicemagic, within 5 minutes I received a phone call from Pro Plumbing Heating & Air. They were courteous and set up an appointment to come out that afternoon. Thad Hedrick, with Pro Plumbing Heating & Air, came out to fix the issues with my upstairs toilet. He was professional and friendly. He replaced the toilet quickly and it's worked perfectly ever since. I would definitely recommend them to my friends and family. ”

- Lynne B. undefined | Rated 3 /3


“No comment”

- Katerine O. Winston Salem, NC | Rated 2.598 /3


“No comment. ”

- Judy C. Winston Salem, NC | Rated 3 /3


“ ”

- a homeowner Greensboro, NC | Rated 3 /3


“ ”

- Mia N. Oak Ridge, NC | Rated 3 /3


“did a good job reasonable amount of time seemed a little costly for service preformed”

- a homeowner Greensboro, NC | Rated 2.202 /3


“The only problem is that i can not give them a rate higher than five. Great service. Walked us through the entire process offering us options along the way. Johnny was polite and professional. Came on time for a very reasonable price. Fantastic.”

- Mark B. High Point, NC | Rated 3 /3


“Did what they said in a timely manner. Found an old problem that other plumbers had missed and fixed same.”

- George S. Winston Salem, NC | Rated 2.8979999999999997 /3


“Very friendly”

- Marianne R. Colfax, NC | Rated 2.7 /3


“Very nice and professtional. Great knowledge. ”

- Louis F. Winston Salem, NC | Rated 2.298 /3


“They were quick and courteous, they were very Professional.”

- Linda S. undefined | Rated 3 /3


“He was very knowlegable, honest and friendly. He saved us a lot of money by being honest about the replacement of pipes. We will definitly call him again. ”

- Diane B. Lewisville, NC | Rated 3 /3


“Each person from Pro Plumbing was excellent to deal with (Thad, Anita and Johnny. They were prompt in returning our calls, helpful and knowledgeable when scheduling and on time. The work was professional and neat. We would recommend them to anyone seeking great plumbing service.”

- Ralph C. High Point, NC | Rated 3 /3


“Excellent customer service!”

- a homeowner Salisbury, NC | Rated 3 /3


“To prevent future issues with old sewer line to older home, I had it repaced - also had interior cast iron sewer lines replaced. Work resulted from sewage backflow into home. Main water line replaced. Johnny worked to get job done and water / sewer services back in service - long hours. I did have to call these guys back out when one of the lines replaced in the house was leaking (sewage). They were prompt in responding and fixing the problem. This did mean time from work - during this entire process. Will be calling for new issue related to heavy rains and leaks into basement at point of pipe replacement.”

- Kim P. High Point, NC | Rated 2.298 /3


“Very quick to the rescue..greatly appreciated..”

- Kathleen M. Winston Salem, NC | Rated 2.4000000000000004 /3


“Pro Plumbing did a pretty good job with the installation of our new garden bath tub fixtures. For the sake of time it took, I would have preferred a more experienced technician BUT the technician that provided the service could not have been a better person and utimately the job was done right-the first time.. Though a little pricey, I will definitely use Pro Plumbing on my next project”

- Larry C. Kernersville, NC | Rated 2.7 /3


“Very prompt, friendly and eager to get the job done right.”

- Ted F. Winston Salem, NC | Rated 3 /3


“john the plumber was toality a pro. he peformed the work in a timely fasion. and was like a friend when he left. i would recomend your service to all my people. RG ENSIGN.”

- Randolph E. Greensboro, NC | Rated 3 /3


“Kind of expensive but everything is fixed.”

- a homeowner High Point, NC | Rated 2.8019999999999996 /3


“They were fantastic! Couldn't have asked for a nicer or more professional guy. ”

- Julia L. Winston Salem, NC | Rated 3 /3


“Very professional, prompt, very friendly and knowledgeable. Service provided in a short period of time. Reasonable rates. Would call them again if needed and would recommend.”

- Kathy R. Jamestown, NC | Rated 3 /3


“Prompt response and knowledgeable plumber. ”

- Catherine P. Greensboro, NC | Rated 3 /3


“Prompt, fair price and excellent work!”

- Terry S. Advance, NC | Rated 3 /3


“Very nice, very clean, very quick and very professional”

- Brent S. Oak Ridge, NC | Rated 2.8979999999999997 /3


“Very, very professional and the price was also resonable for the work they performed. I will definitely recommend and will use their service in the future in needed. Thank you for a job well done!”

- Otis or lovetta D. Greensboro, NC | Rated 3 /3


“Had to call out twice for same problem. Paid a lot of money for simple clogged toilet. Customer service was good. Help with my complaint when I called in. The technitians were nice.”

- Catherine S. Winston Salem, NC | Rated 1.0979999999999999 /3


“Anita, who scheduled my repair was professional, courteous and provided excellent customer service. Johnny, the plumber, was prompt, did an excellent job and followed up promptly when I needed a return visit. I was/am completely satisfied with the performance of the company!”

- Nancy F. Kernersville, NC | Rated 3 /3


“very professional,went step by step on what had to be done.and why. Would use again..”

- Thomas F. China Grove, NC | Rated 3 /3


“Johnny, service technician, was great. Very friendly, informative, accommodating and told me why he was doing what he was doing. gave me options, etc... seems like a reputable service.”

- John M. Kernersville, NC | Rated 2.4000000000000004 /3


“Prompt with appointment time. Did a good job.”

- Luke K. Greensboro, NC | Rated 2.7 /3


“The service person was very nice. He came when promised. He fixed two outside faucets, I though was extremely expensive. Couldn't afford to have the other work done that was needed due to the above price. Two other items needing attention were also priced very high. This company was the only recommendation so I wasn't able to get any other pricing, I would recommend to a friend but would let them know that the pricing seems to be a bit high. I know its difficult to get small jobs done. Thanks”

- Roddy C. Lexington, NC | Rated 2.298 /3


“Very timely, efficient, professional, and friendly! I would and have recommended Pro Plumbing to friends.”

- Mary S. Winston Salem, NC | Rated 2.7 /3


“I would recommend Pro Plumbing Heating & Air and Thad to anyone looking for great, dependable service and having someone into your home that is professional, courteous, and clean. I now can say..."I've got a guy..." Highly recommended.”

- Rob S. Winston Salem, NC | Rated 3 /3


“He was very professional and polite. He was willing to speak to my husband on the phone when my H suddenly had a list of questions to ask. He thoroughly explained to both of us the possible options and why he was recommending the fix he was. Will definitely call again for any future plumbing issues.”

- Jen G. Clemmons, NC | Rated 3 /3


“Pro Plumbing came out quickly, gave me an estimate and completed service on that day. They also followed up quickly about some other things we need done. Great job!”

- a homeowner undefined | Rated 3 /3


“.”

- a homeowner Winston Salem, NC | Rated 2.298 /3


“Came out to unfreeze my pipes within the hour, very respectful of my home, even wore plastic shoe coverings inside the house. Wonderful find and I will use them regularly!”

- Donna C. Winston Salem, NC | Rated 3 /3


“Excellent service, very knowledgeable, and provided options for the work. Highly recommend and will use again!”

- Adron G. Winston Salem, NC | Rated 3 /3


“Very pleased with work preformed. Contacted us right away arrived on time and completed work in timely manner. Felt the charges were a little high, considering the amount of time involved in one of the tasks.”

- Marvin T. Winston Salem, NC | Rated 3 /3


“came on a Sunday and completed a job my husband had started. he was very professional and did a great job. will use him again.”

- Wiggins J. Greensboro, NC | Rated 3 /3


“The team from Pro Plumbing was very professional and did a great job! I've already recommended them to a friend and the friend liked them as well.”

- a homeowner Greensboro, NC | Rated 3 /3


“They were very respectful of my home. Made the impossible POSSIBLE!! Reasonable rates, too.”

- Brown J. Clemmons, NC | Rated 3 /3


“I found them to be quick, efficient and professional. One concern I had was that it seemed as if the professional was trying to upsell me with more expensive products and services. ”

- a homeowner Lexington, NC | Rated 2.4000000000000004 /3


“Quick to respond and to service. Had a leaking pipe in a wall. He came on Saturday to check out the problem and returned on Sunday to repair. Did a few other minor fixes also. He put a box in so my washing machine does not drain through the wall anymore. Only problem...when I turn the washing machine on to was with cold water, I get hot and vice versa. Have not had time to contact them about this yet. Otherwise, the service was great. I spent a little more than I had hoped, but it was also an emergency, weekend call. Would definitely recommend them! WIll let you know, if possible, how the hot/cold water situation goes.”

- a homeowner Winston Salem, NC | Rated 2.4000000000000004 /3


“Prompt, reasonable and courteous service. Will use again. ”

- a homeowner High Point, NC | Rated 3 /3


“Great service and communication. It was a difficult job but they promised to be done in a day and they got it done.”

- Dan M. Greensboro, NC | Rated 3 /3


“Great service. Came incredibly fast. Fixed problems I didn't even know I had and even sent a refund check after the fact when they realized they had slightly overcharged me (and I had no idea-so they easily could have kept the money). Having their van so stocked makes the work get done incredibly bast too. Will absolutely recommend them again! ”

- a homeowner Winston Salem, NC | Rated 3 /3


“Polite-professional-cleaned up afterthemselves, made very little mess to start with. They were a little late getting started, but still finished the job when they said they would at a reasonable rate with no hidden charges.”

- Marty H. High Point, NC | Rated 3 /3


“Professional and efficient.”

- a homeowner Lewisville, NC | Rated 2.4000000000000004 /3


“satisfactory”

- a homeowner Lexington, NC | Rated 2.4000000000000004 /3


“.”

- a homeowner Clemmons, NC | Rated 2.7 /3


“Broken water main in front yard. Pro called the SECOND I finished filling out my request. Showed up promptly ON A SUNDAY, gave me an unbelievably reasonable estimate for repair but encountered complications. Despite this, they called in the needed equipment, told me how much it would cost and completed the repair by the end of the day. Kept me informed every step of the way, explained the causes for the failure and made sure I was satisfied with the course of action to repair it. Best experience ever in dealing with a major repair and the professionals at Pro Plumbing!”

- Randy F. High Point, NC | Rated 3 /3


“Pro Plumbing Service got the job done quickly. ”

- a homeowner Advance, NC | Rated 2.4000000000000004 /3


“would recommend pro plumbing”

- J D. Winston Salem, NC | Rated 3 /3


“Very professional and knowledgable. More expensive than I expected. I would use them again, but I would get cost estimates from other places first, for compareison.”

- James G. Winston Salem, NC | Rated 2.4000000000000004 /3


“Jody was on time, courteous, friendly and professional. He did a great job and cleaned up his mess.”

- Rebecca B. Advance, NC | Rated 3 /3


“They sold my 21 year old daughter a Tub with the surround attached..she was told they would install it for 800 dollars..she got another plumber,he said it is only for new construction..this tub does not fit in her doors..when I called them they said that's a lie it does fit...well it doesn't fit..so now she is stuck trying to dipose of this tub....not happy at all”

- a homeowner Greensboro, NC | Rated 0.6000000000000001 /3


“Great service”

- a homeowner Greensboro, NC | Rated 3 /3


“Thinking my water heater needed replacement I contacted Pro Plumbing. We he arrived he found that the pilot light was not operating properly, a quick fix and no charges except service charge of $55. Saved over a thousand by hiring a honest plumbing company. Will call them again if or when in need of plumbing services”

- Jim M. Walkertown, NC | Rated 3 /3


“Pro Plumbing responded promptly to my inquiry phone call. They did a good job of explaining their ten-year water heater parts and labor warranty for their preferred (AO Smith) water heater. They were quick to arrange for an on-site job evaluation and job price, though I would have liked to have seen their warranty and liability insurance certification in writing. They arrived on time, were accurately knowlegable and informative and congenial with no sales pressure. After researching options and choosing Pro Plumbing, they expedited my job for the next day. Installation, upgrading for codes and securing the city inspection was excellent.”

- Dave T. Lexington, NC | Rated 2.4000000000000004 /3


“He was very professional, Customer service and price was excellent. He was prepared and worked overtime till everything was done all in one visit.”

- Sherri M. Kernersville, NC | Rated 3 /3


“They did a good job--were on time, left the bathroom areas clean and even did a couple of things that were not in the original contract. The only thing I might comment on was that they pointed out potential problem areas and wanted us to replace things that day--trying to sell us things that we were not interested in doing at this time. However, we would most likely have them come back to do some work at another time. ”

- a homeowner Greensboro, NC | Rated 2.4000000000000004 /3


“Immediate response to some miscellaneous plumbing repairs needed at a rental house. Coordinated appointment with the tenant, called once on site with an estimate, reasonable price and work completed in a timely manner, took payment over the phone, emailed invoice. Very easy to work with. ”

- Kevin G. Winston Salem, NC | Rated 3 /3


“Thad Hedric was courteous and prompt. He repaired the leak quickly and made several trips from the upstairs of my house where the leak was, to the basement crawl space to the shut-off valve. (not an easy feat). $180 for a little over an hour's work may be the going rate for plumbers, it seemed high to me but I didn't have time to shop around with the water shut off to my house for 2 days and no plumber was returning my calls. I appreciated his courteous manner; my only complaint would be that I'm now left with a hoile in my sheet rock that I will have to pay someone else to fix. ”

- Pam S. Mocksville, NC | Rated 2.4000000000000004 /3


“They are the best and I will keep them as my plumber when I need something done . They are great and they said they will call back in 2 weeks to see if all is okay. great people and I would recommend them to every body. Thanks for a great job done.”

- Henry H. Lexington, NC | Rated 3 /3


“Called before I logged off the internet--managed to get his man to the site that same day. Due to previous appointments, John arrived between 6:00 and 7:00pm. The job ended up requiring him to replace two galvanized pipes, and was more involved than any of us expected. He worked until after midnight, but finished the job. One part for the kitchen sink was not on the truck, but he was back the next day in the early afternoon to replace that. We were very satisfied and would recommend Pro Plumbing to others.”

- Carol M. Greensboro, NC | Rated 3 /3


“.”

- James & janet M. Winston Salem, NC | Rated 2.8979999999999997 /3


“professional, courteous, efficient”

- Mary S. Greensboro, NC | Rated 3 /3


“Pro Plumbing service tech, Johnny, came by and did an excellent job. He explained everything as he was working and when he finished he asked if there was anything else he could take care. He even offered to go around and do some spot checking here and there. I would recommend Pro Plumbing to all of my neighbors and friends. ”

- Robert J. Greensboro, NC | Rated 3 /3


“I was having a lot of problems with my gas water heater and Mr. Thad was very knowledgeable of the system and knew right away what the problem was. He was very professional and is a very nice man. I would recommend Pro Plumbing to everyone. ”

- Anabel R. Statesville, NC | Rated 3 /3


“Thad Hedrick was at my home within a few hours of my call. It was a Saturday, but there was no extra charge for that. He went beyond what I expected in performing the job and it was done quickly. His prices are reasonable too. Overall, I am very pleased with this company and would recommend it highly to others.”

- Nancy L. Lexington, NC | Rated 3 /3


“Thorugh and offered helpful advice.”

- a homeowner Oak Ridge, NC | Rated 2.4000000000000004 /3


“I had problem with washing machine hoses which was leaking very badly from my connective faucet. The water was cut off. The time was around 6:00 pm on a holiday week-end, Saturday. The plumber was contacted and he came around 2 hrs later. I was very pleased.”

- Joyce P. High Point, NC | Rated 3 /3


“I received excellent service from Pro Plumbing. They were prompt, very knowledgeable and my job was done at a fair price. I received a call from Thad within five mins. after I requested info from Service Master (approx 6:00 pm) Johnny was here at 9:30 the next morning - exactly the time promised. He did an excellent job and cleaned up completely.”

- Bonnie W. Winston Salem, NC | Rated 3 /3


“They arrived on time. Were friendly, professional, and respectful of not making a mess in the house. They did everything I had on the list and ran a final check before they left to make sure everything worked. They were outstanding !!”

- Doug H. Oak Ridge, NC | Rated 3 /3


“I was expecting them to come out and give me a quote and we would have to schedule for later. They did the work right then and there. Wonderful Service!”

- Scott C. Clemmons, NC | Rated 3 /3


“Gave fair estimate and did not attempt to perform unneeded work. Very prompt and brings large truck with plumbing tool and supplies. We had three small, labor intensive jobs done, and a book rate was used with a 20 percent discount on second and third jobs. No problem with work done so far.”

- a homeowner Advance, NC | Rated 2.4000000000000004 /3


“The service was fast, professional, and they fixed everything to my satisfaction. The rates where outrageously high. I could never recommend them as friends would not consider it a kindness.”

- a homeowner Winston Salem, NC | Rated 2.4000000000000004 /3


“`”

- Mark W. Salisbury, NC | Rated 2.598 /3


“we were satisfied with the service but did not receive any kind of paperwork or warranty for the new sump pump that was installed. we called them to get the paperwork, but still have not received it. we also thought the price to pump the water out of the basement was way too high.”

- Denise J. Winston Salem, NC | Rated 1.2000000000000002 /3


“Very professional and will work with you with the price”

- Joyce P. High Point, NC | Rated 3 /3


“Excellent service, all done promptly, the Pro was very polite and explained everything very well.”

- a homeowner Greensboro, NC | Rated 2.4000000000000004 /3


“I called late in the afternoon and they were able to get to my house by 6:00 p.m. They had a very professional manner. They did a good job.”

- a homeowner Oak Ridge, NC | Rated 3 /3


“The company that came out was very helpful in addressing our problem, Though they didn't do any major work, the information and recommendations were very helpful with the issues that we have with our water problem. They did check the pump and it was fine, We would call them again,”

- a homeowner Winston Salem, NC | Rated 3 /3


“wonderful”

- Anthony K. Winston Salem, NC | Rated 3 /3


“I submitted my request to service magic in at 10 am and Thad was here by 1:30 the same day. He was able to come in and assess the situation of our project and make recommendations for what would be need to complete the project and which parts a plumber would be required for (and which parts we could do ourselves). We had a good experience and I would say the price was definitely fair for the work completed. I plan to recommend them to any friend in need.”

- Elizabeth H. Kernersville, NC | Rated 3 /3


“n/a”

- Nathan H. Greensboro, NC | Rated 2.8019999999999996 /3


“The sump pump was replaced on Christmas day. They were at the house om time.”

- George A. Greensboro, NC | Rated 3 /3


“I had a weekend emergency and they came. They were very thorough.”

- Mary W. Greensboro, NC | Rated 3 /3


“The overall experience with Pro Plumbing was good. The technician was a hour late for the scheduled appointment. The price of $244.00 to set a toilet seemed a bit too expensive.”

- Michael B. Greensboro, NC | Rated 2.4000000000000004 /3


“responsive, courteous, thorough and skilled”

- John M. Winston Salem, NC | Rated 2.4000000000000004 /3


“Came out, gave reasonable estimate, and got'er done.”

- a homeowner Kannapolis, NC | Rated 3 /3


“very professional”

- Michael C. Greensboro, NC | Rated 3 /3


“The technician came in and identified the source of the leak and made recommendations for fixing the problem. I was out of town when he came to do the work and I was apprehensive about not being there when he came. He answered questions and offered options for the solution to the problem. He quoted a price prior to doing the work and it seemed reasonable. He called me back when the job was finished and was professional in his communication with me.”

- Pernell B. Greensboro, NC | Rated 2.4000000000000004 /3


“I hired them to repair a damaged and backing up sewer. They were very professional, were honesst about various options and resonably priced. They replaced the sewer line replaced and the work was done quickly and the yard was left with very little mess considering the job. I would highly recommend Pro Plumbing Heating & Air!”

- Shawn W. Greensboro, NC | Rated 3 /3


“This company exceeded my expectations. Thad came to my home on a SUNDAY night. He would have put a new water heater in that night but we decided to do it the next day. He came with all of the tools necessary to install our new water heater and to fix a wiring problem. He did this in a torrential downpour. He was prompt and courteous. We will use him again!”

- Patricia G. Winston Salem, NC | Rated 3 /3


“Pro Plumbing Heating & Air called me within seconds of submitting my inquiry & completed the job that day. It ended up being a little more involved than originally planned due to the age of my home & plumbing fixtures, however, he worked with me until 8:30pm to finish the job. They are truly professional & follow through on every little detail they commit to. I will use them for any plumbing needs we have in the future!”

- Jaime G. China Grove, NC | Rated 3 /3


“Thad and Johnny were great! Came out that day to look at the situation. Came out the next day with the tools to dig up my driveway and yard, were done in a reasonable amount of time, worked though the rain, and even explained what they were doing. Top notch pros!!!!”

- a homeowner Jamestown, NC | Rated 3 /3


“They called within 15 minutes of me posting my request on your site. They were at my home the following morning to repair my sink with professionalism AND a good rate! Highly recommended!!”

- Tobi S. Kernersville, NC | Rated 3 /3


“it was the first time I needed a plumber, and it was a very pleasant experiance. I will use his services again future.”

- Janice H. Winston Salem, NC | Rated 3 /3


“Very professional and gave me options up for with prices for each. Did noit bring heater with him and had to return after picking one up. He cleaned up after himself and was finished within 4 hours of talking to him on the phone.”

- Tom S. Lewisville, NC | Rated 3 /3


“Very very cooperative and helpful. Eager to satisfy the customer. I liked that very much.”

- Curtis D. Winston Salem, NC | Rated 3 /3


“Thad showed up when he said he would, even called to let me know they were on the way. They had all the tools they needed in their truck and were able to start repairs immediately. They cleaned up during and after their work, so there was limited impact to our living spaces. ”

- Tim W. Winston Salem, NC | Rated 3 /3


“I thought the service person was very professional, and the speed and quality of his work was very good. My only complaint would be the price. They installed a LIBERTY 247 1/4 HP Submersible Sump Pump which costs $157.00. The pump and labor were $369.00, and the labor took approximately 1 hour. $212.00 per hour seems pretty high for labor in my opinion.”

- a homeowner High Point, NC | Rated 1.7999999999999998 /3


“Very thorough, professional and informative about options without any sales pressure. Even had a snafu with a leak on one of the items worked on (not anyone's fault, could have happened for a number of reasons) but their response when called was one of concern and that they would fix it without question and did so very quickly. Will definately call again for urgent and routine plumbing needs!”

- Joan S. Salisbury, NC | Rated 3 /3


“Mr Hendricks was very professional and was very easy to deal with and very reasonable price wise.I would highly recommend him and us him again in the near future.”

- Floyd S. Kannapolis, NC | Rated 3 /3


“JOHNNY DID A EXCELLENT JOB ”

- Bob M. Winston Salem, NC | Rated 3 /3


“I had a difficult repair beyand my onw capabilities. They were quick to contact me and very professional. I have already hired them back for another job.”

- a homeowner Greensboro, NC | Rated 3 /3


“ .”

- Ashely S. China Grove, NC | Rated 3 /3


“They called me within a minute of submitting request. Everything went smoothly and leaky water heater was replaced within 4.5 hours of discovering leak. Friendly installers. Look forward to using them again on a "planned" project.”

- Lee P. Winston Salem, NC | Rated 3 /3


“Excellent service. Hope water heater will provide the same type services”

- a homeowner Kernersville, NC | Rated 2.4000000000000004 /3


“I would recommend them to my friends and associates because they took the time to investigate and explain the problem, offer a solution, and perform the repair at a reasonable cost.”

- a homeowner Greensboro, NC | Rated 3 /3


“I AM REALLY GLAD THAT I CONTACTED THEM FOR MY EMERGENCY REPAIR. THE REPAIRMAN WAS PROFESSIONAL, WELL SPOKEN SO THAT I UNDERSTOOD WHAT EXACTLY HE WAS DOING.”

- Milagros A. Winston Salem, NC | Rated 3 /3


“Pro Plumbing was excellent to work with and explained all my options very nicely and clearly. I would gladly recommend them to a friend. ”

- Len D. High Point, NC | Rated 3 /3


“they came when they said they would - did a good job and charged what they said it would be.”

- Patricia M. Oak Ridge, NC | Rated 3 /3


“Called back in about 5min, appt next day at our convenience, did a great job! We will hire him again!”

- Kathryn T. Winston Salem, NC | Rated 3 /3


“Thad was very courteous, knowledgeable, and on time performed work in a very professional manner had the parts needed on the truck to do the job”

- Mark P. Kernersville, NC | Rated 3 /3


“They did a very good job. I was grateful they were available on a Saturday.”

- a homeowner Greensboro, NC | Rated 3 /3


“Called immediately after getting request, completed project in a clean and efficient matter that morning. Highly recommended.”

- Tom D. Lewisville, NC | Rated 3 /3


“Thad and (John?) couldn't have been any nicer. On time, with "footies", gave detailed explanations for repairs to two sinks, had all the necessary parts on board, so no trips to Lowes and no wasted time for any of us! We will definately use them again. Janet Danielsen”

- Janet D. Advance, NC | Rated 3 /3


“Polite, on time, patient, professional! Presented cost of repair up-front and got the job done! Highly recommended!”

- Mark B. undefined | Rated 3 /3


“Quick to respond and very professional.”

- Chad R. Kernersville, NC | Rated 3 /3


“Thad was very professional and provided excellent customer service. The On Demand Water Heater they installed had to be replaced with a larger unit which was a little frustrating. The larger heater works fiine and would recommend one to anyone looking at a new water heater.”

- Cliff G. Kernersville, NC | Rated 3 /3


“I needed a hot water heater ASAP. Pro Plumbing called back very quickly after I posted a request, came out, assessed the problem, and took care of everything. The water heater was here, installed, and working before the day was done. This helped me tremendously. I did not have to go look for a water heater. This group did the work quickly, efficiently, and without a lot of trouble,and cleaned up after themselves. I highly recommend Pro Plumbing to anyone with a problem. I would call them for any future needs.”

- Barbara J. Greensboro, NC | Rated 3 /3


“Thad was exceptionally timely, professional and kind. Thad is an extremely hard-working individual who performs quality work and stays until the work is done. Thad was at my house for over 6.5 hours straight and did not leave until 10:30 PM at night. I was so happy that he was willing to get the job done in one visit - it was much easier for my scheduling purposes! He apprsed me ahead of time that it would most probably be a late night, and I appreciate his forthrightness.”

- Sean M. Winston Salem, NC | Rated 3 /3


“I had recieved estimates of $2500 for my repair from All Star Plumbing. After talking to pro plumbing via phone from California for a repair of a busted water pipe on a rental property I have in NC, Pro Plumbing went out to the property and gave an estimate of $350. I agreed and they fixed the problem same day. Not only was the service speedy and of good quality, the ending bill was only $240. I will be using these guys for all my plumbing needs from now on.”

- Jerry K. Kernersville, NC | Rated 3 /3


“They found the problem and gave me an instant solution.”

- Cory W. High Point, NC | Rated 3 /3


“They were very professional. I was impressed by the fact that they had all the supplies with them even for the special additional jobs!”

- a homeowner Greensboro, NC | Rated 3 /3


“They were very courteous and experiences. They took out my old sump pump and put in a new, much quieter one. The work did take a while, they had to stay until 8:00 pm. I was impressed with the way they wore booties over their shoes when walking through the house so the carpet wouldn't get messed up. I would highly recommend them to anyone!! ”

- Kristen T. Salisbury, NC | Rated 3 /3


“Nice, went right to work. Seemed knowledgeable about the problem and came up with quick solutions. I liked how he gets supplies from a reputable establishment. A little high, but you get what you pay for.”

- Susan G. High Point, NC | Rated 3 /3


“They were very professional and courteous. They worked until finished and cleaned up afterwards. It was obvious they knew their craft. I am glad for their services and I felt the cost was justified.”

- Meretle W. Salisbury, NC | Rated 3 /3


“Pro Plumbing Heating & Air was able to be on site the day after I spoke with them. The job was done quickly, cleanly, and for a good price. The person I spoke with was pleasant and helpful. I would definitely use them again, and would recommend them to others.”

- a homeowner Greensboro, NC | Rated 3 /3


“they were great and quick. But they were pushy to get you to do more projects and they were expensive.”

- Stephanie Y. Winston Salem, NC | Rated 1.7999999999999998 /3


“Very professional. Did a very high quality job. Would use them again without hesitation. Felt like price was fair. Would happily recommend Pro Plumbing to others, including family and friends. Was very friendly and courteous and were English speaking Americans. What impress me was that they put booties over their shoes before entering my home. I have never had that happen. Felt like they cared about my home. Did and excellent clean up. ”

- Roger J. Salisbury, NC | Rated 3 /3


“Very Helpful”

- a homeowner undefined | Rated 2.4000000000000004 /3


“Impressed with how quickly they returned my call and scheduled an appointment. However, they charged me way too much money! I found out that the water heater they used to replace my unit (which was exactly the same as the old unit) cost $399.00 plus tax. They charged me $982.00, which means they charged over $550.00 to pick up and install the unit. I learned after the fact that another company would've charged me only $248, less than half of what Pro Plumbing charged! My recommendation is that you shop around first! I am sick about this!”

- a homeowner Thomasville, NC | Rated 1.2000000000000002 /3


“Very prompt. Friendly. Price was a pretty high in my opinion for the service performed but I'm willing to pay more for someone who actually shows up on time and does quality work.”

- Craig R. Clemmons, NC | Rated 2.4000000000000004 /3


“Very friendly and timely service.”

- a homeowner Winston Salem, NC | Rated 2.4000000000000004 /3


“Very professional. Very clean. Very nice. The installers were very careful with the installation. We are very satisfied with our water heater installation. We would recommend them to anyone.”

- Mike R. Greensboro, NC | Rated 3 /3


“I submitted my online request around 9PM one evening. Thad called me at 8 the next morning, and was at my home by 10:30AM. The diagnosis of the leak in my home was a bit tricky, but he and his colleague took the time to find the problem ... a hole punched through a drain pipe behind drywall with a nail. The problem was fixed by 12:30PM, at a fair price. GREAT WORK!”

- Stephen C. High Point, NC | Rated 3 /3


“They arrived promptly and prepared to repair the problem. Though they could not solve the problem, they were professional and found the reason for lack of hot water and heat.”

- Mary lou G. Asheboro, NC | Rated 3 /3


“When Pro Plumbing came to my home they were courteous, respectful, and extremely professional. I had asked them to come just to quote, but after we accepted the quote, they said they could start right away and complete most of the work that needed to be done, but would have to return the next day to replace our kitchen sink. They returned exactly when promised and completed the entire job in 2 evenings. We will definitely use Pro Plumbing whenever we are in need of a plumber!!”

- Leeann G. Salisbury, NC | Rated 3 /3


“WONDERFUL Experience with P.P.S. My project was to move my washer and dryer from downstairs to the main floor of my house. Thad came out the next business day after my request, and was prepared to do the job right then. I could not as I had more estimates coming in. After 4 more estimates, Thad was the lowest estimate by far. But, thinking I could do the project myself, I tried and made a huge mess. Called Thad on a Saturday (expecting an answering machine) and he was at my house the next day, on a Sunday, to fix my errors and get everything working. Wonderful service, very professional, HIGHLY recommended!”

- Pete G. Winston Salem, NC | Rated 3 /3


“We had all our water lines replaced in our house,drain work done and a utility sink put in beside the washer. All the work was done well and the workers were polite,honest and well informed. I would use this company and the online service again and advise others to use it.”

- a homeowner Salisbury, NC | Rated 3 /3


“Did a great job came out on the weekend and didn't charge me extra was just great.”

- a homeowner Kernersville, NC | Rated 3 /3


“Top notch on all counts”

- Walter V. Greensboro, NC | Rated 3 /3


“I called on Christmas evening with a clogged kitchen drain. By the time I woke up on the 26th, Thad had left 3 messages on my answering machine, starting at 7 AM! He claims to be a workaholic and I think this may be to his customers' advantage! Thad and Scott came later that day, quoted me a fixed price, and proceeded to clear the drain. They are professional, friendly, and helpful. A day or two later, Thad emailed me with an answer about a water pressure question I had. I'm totally enthusiastic about Pro Plumbing except for their prices, which seem a little high to me. But, I've had that reaction to previous plumbers, so they're probably in the ball park. I do appreciate having a fixed price in advance, rather than the usual estimate. And I have to say, while under my sink, they re-routed a sprayer hose at my request, and didn't add to their original price. They certainly are outstanding in their quick response and quick service. I have already recommended them to several friends who haven't been able to get their plumbers to call them back for days, if ever.”

- Terry A. Jamestown, NC | Rated 3 /3


“They arrived on time and checked to make sure that I really needed the work I thought I needed. They were careful with my home and did no damage. I felt that I got a good value for the money I spent. I will definitely call Pro Plumbing for future plumbing service needs.”

- a homeowner Kernersville, NC | Rated 3 /3


“Although they arrived later than scheduled they explained why, apolgized, then went right to work. They worked as a team repairing leaking faucets indoors and a leaking spigot outdoors. They also found and quickly repaired a shower drain leak that was causing moisture problems in the crawl space. Thankfully it was just a single leak and not multiple leaks as I feared. They also recommended a permanent solution for me to consider to address the moisture problem in the crawl space. I will need additional plumbing work with the remodel of my kitchen and master bath and will definitely call them to do the work. Good job guys. ”

- Kimberly K. Salisbury, NC | Rated 2.4000000000000004 /3


“Great work, great professionalism, will definitely use again!!!!!!!!!!!!”

- Catherine C. High Point, NC | Rated 3 /3


“Responsive, professional, reasonable. Arrived in a large truck ready to do the job, and had everything they needed to complete the jobs. Professional, detailed invoice.”

- a homeowner High Point, NC | Rated 3 /3


“Did a very good job. Very professional. Was able to diagnose the low-flow issue in the house as a result of the old water main. Had 30 or 40 feet of water main replaced in a day before I got home from work. I would definitely recommend. ”

- a homeowner High Point, NC | Rated 2.4000000000000004 /3


“They were friendly, FAST and fair in their pricing. Their name should be Lightening Quick Pro Plumbing Heating & Air ! We will use them again.”

- a homeowner Thomasville, NC | Rated 3 /3


“Experienced, professional...........”

- a homeowner Greensboro, NC | Rated 3 /3


“Very pleased with these guys. Not only were they very punctual, they were very affordable, did very nice work, and even put slippers on when they came in the house to keep from tracking in dirt. They were very friendly and offered their services at any time we might need them again in the future. I'm very impressed with them and can't say enough to express what a great service we received. Thanks very much!”

- Kevin D. Trinity, NC | Rated 3 /3


“Thad and Scotty did a very professional job for me, and they were friendly and polite. They had a very fast response time, and came to rebuild my toilet on the afternoon of the day I called. While here, Thad did a check of all my other plumbing items and saved me a future maintenance call by replacing my washing machine hoses, and adding a safety feature to my waterheater which had never been installed. Scotty even found a knob on their truck to replace the water valve for the toilet which was terribly worn. And they tightened a wobbley toilet seat! Those two things were very thoughtful and nice. I absolutely recommend Pro Plumbing!”

- Marilyn K. Kernersville, NC | Rated 3 /3


“Thad did a fine job and was very courteous and friendly. I will recommend him to friends in the future. John ”

- John B. Greensboro, NC | Rated 3 /3


“Provided expert advice on how to get my problem fixed and though my problem wasn't in his area of expertise offered to come out and insure I would get the right contractor. Gave the highest rating even though he did now physical work because he went out of his way to help me make the right choice in getting my problem corrected. To me, that's a testament of the quality of work he does.”

- David H. Rockwell, NC | Rated 3 /3


“Our plumbing situation was a disaster. But thanks to Pro Plumbing Heating & Air, our system is running smoothly. When it seemed that no other company wanted to fix the problem, Pro Plumbing was there and worked long hours and did a tremendous job.”

- a homeowner High Point, NC | Rated 3 /3


“Very pleasant experience. professional and fair. Good work and follow up. Highly recommend.”

- a homeowner Winston Salem, NC | Rated 3 /3


“Prompt, courteous, professional. Provided suggestions and solutions. Work completed in a timely manner.”

- a homeowner Winston Salem, NC | Rated 3 /3


“I must say that this was the best experience I have had with a service company provider. I was amazed that minutes after talking with Fred from Service Magic I was contacted by Pro Plumbing Heating & Air . I stated my problem to them and they were here within hours. They arrived when promised which amazed me. The service tech was clean, courteous and friendly. Completed job in a timely manner, cleaned up the work area and offered to do a free whole house plumbing inspection. I had another minor problem fixed for very reasonable fee. I would definitely recommend this company. You will not regret it.”

- Carole B. Salisbury, NC | Rated 3 /3


“Thoroughly professional. Came at a moment's notice. I'd use them again.”

- Tom S. Greensboro, NC | Rated 3 /3


“Excellent. Came on the same day service was requested and had it fixed the same day! ”

- Maia L. Winston Salem, NC | Rated 3 /3


“Neat,clean and professional. I would use them again.”

- Terry B. Salisbury, NC | Rated 3 /3


“They tracked down a very hard to find part for my shower assembly and actually saved me about $200! I had been given an estimate by a different plumber that sounded too expensive. They told me the price after looking at the shower and although it took 2 days to get the part, he called and installed it immediately--Highly recommended!!”

- Scot B. Winston Salem, NC | Rated 3 /3


“I was very pleased with the service and the work. They stayed late to get all the work done and inspected the house to make certain everything was in order. Thank you.”

- a homeowner High Point, NC | Rated 3 /3


“Not only were they fast in their response to my inquiry, but the job was done, and done well the following day. I was very impressed and will certainly recommend them to any who ask. When they came to the house they were very professional and very pleasant. All in all it was one of the best experiences I have had with a contractor in many years.”

- Maureen G. Salisbury, NC | Rated 3 /3


“Five minutes after I posted my request on the website, they called me! The next day they came to my house, gave me a good estimate, and repaired the problems. They also checked the other plumbing in the house at no charge, and installed a more convenient cut-off valve (not something I'd originally asked for). They worked in a team of two and had most of the parts ready to hand on their truck. Although the first item seemed expensive, they explained that that first one "paid for the trip," and encouraged me to get as much done on one trip as possible. The other charges were reasonable or low, and overall I was very pleased with the value.”

- a homeowner Greensboro, NC | Rated 3 /3



If you are looking for heating, cooling, or plumbing services in the Greensboro and Lexington area then please call 336-499-6844 or complete our online request form.